Privacy Policy

Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains how Derma Science, operated by DERMA SCIENCE LTD, collects and uses personal information when you visit or purchase from our online store.

Information We Collect We may collect:

  • Name.

  • Email address.

  • Phone number if provided.

  • Billing details.

  • Order information.

  • Product purchase history.

  • IP address.

  • Device and browser information.

  • Customer support messages.

  • Marketing preferences.

We do not directly store full card details. Payments are processed by secure third-party payment providers.

How We Use Information We use your information to:

  • Process orders.

  • Deliver digital products.

  • Send order confirmations.

  • Provide customer support.

  • Resolve technical issues.

  • Review refund requests.

  • Prevent fraud.

  • Improve our website and products.

  • Send marketing emails if permitted.

  • Comply with legal obligations.

Sharing Information We may share necessary information with service providers such as payment processors, website platforms, email tools, analytics providers, fraud prevention services, and customer support tools. We do not sell personal information as a customer list.

Cookies Our website may use cookies to operate the store, remember preferences, analyze traffic, improve performance, and support marketing. You can manage cookies through your browser settings.

Your Rights Depending on your location, you may request access, correction, deletion, or limitation of your personal information. You may also unsubscribe from marketing emails at any time. To make a privacy request, email support@dermascience.com.

Contact DERMA SCIENCE LTD Office 1360, 85 Dunstall Hill Wolverhampton, WV60SR United Kingdom Email: support@dermascience.com Phone: +44 20 8040 4372